Disclaimer: 2019 GRESB Infrastructure Assessments
The information in this document has been provided in good faith and is provided on an “as is” basis. While we do not anticipate major changes, we reserve the right to make modifications prior to the official 2019 results launch on September 4. We will publicly announce any such modifications.
Introduction
This document outlines the scoring methodology of the 2019 Infrastructure Asset Assessment. It is shared for information purposes, to provide transparency on the Assessment, Methodology and Scoring processes.
How to read this document
The GRESB Infrastructure Asset Scoring Document provides a breakdown of each indicator score included in the 2019 GRESB Infrastructure Asset Assessment. We recommend reading this document in conjunction with the Reference Guide, which includes the reporting requirements of indicators.
Indicators in the GRESB Infrastructure Asset Scoring Document are presented in a consistent manner to reflect the 2019 GRESB Infrastructure Asset Reference Guide. Please note the following:
- Numbers are documented in red on the left side of each scored indicator. They provide a breakdown of scoring for the indicator, including an explanation underneath.
- Provided on the far left are values representing the total number of points apportioned to the indicator, contributing to the overall indicator score. This is applied to all options contained within their respective bracket (when applicable).
- Represented within the square brackets "[" are the numbers demonstrating the fraction of points allocated for the indicator.
- The symbol "x" (outside or inside brackets) indicates a multiplier depending on the value associated. "x" can refer to a validation decision. What this multiplier applies to, can be found within the narrative located underneath each indicator.
- Blue brackets represents a Diminishing Increase in Scoring approach being applied. This scoring methodology is described further below.
- Red 'M' symbol represents the application of Materiality-based Scoring. This scoring approach is explained in more detail below and beneath each indicator.
Example of indicator level scoring:
Example: MA6 indicator
Does the entity include ESG factors in the annual performance targets of personnel?
Select the employees to whom these targets apply (multiple answers possible):
Does performance on these targets have consequences? (multiple answers possible)
9⁄20
1⁄2
Non-financial consequences
Can the entity provide evidence as an UPLOAD or URL?
×
1
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
2.2 points
,
MP, G
This indicator is split into three sections represented by two fractions and an "x" in the far-left column. The first section addresses 'employee groups' , the second covers 'types of consequences', the final section covers evidence. The far-left column tells us that the score of the indicator is calculated as follows; (where the section and evidence scores are all numbers between 0 and 1):
Indicator score = (Employee group section score * 5/10) + (Consequences section score * 5/10) * evidence score * 2.2 points
- The first section is worth 1/2 (50%) of the indicator score. This section contains 4 checkboxes, including 1 other. The fractions next to each option show the proportion of the section score achieved.
- The second section is also worth 1/2 (50%) of the indicator score. This section contains 2 checkboxes and the fractions next to each option (1/2) show the proportion of the section score achieved.
- Lastly, the evidence answer which is a multiplier on the total score from the other sections.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
20/20 |
Partially accepted |
13/20 |
Not accepted/not provided |
6/20 |
If the respondent achieved maximum scores for both of the first and second sections, with partially accepted evidence (resulting in a multiplier of 0.65), the score is:
((1 * 5/10) + (1 * 5/10)) * 0.65 * 2.2 points = 1.1 points
Scoring Methodology
Aspect Scoring Concepts
The GRESB Infrastructure Asset Assessment is structured in to seven ESG Aspects.
The below Aspect weights apply for 2019.
Aspect | Weight (% Overall Score) |
Management | 10.1% |
Policy & Disclosure | 10.2% |
Risks & Opportunities | 21.3% |
Monitoring & EMS | 10.1% |
Stakeholder Engagement | 10.1% |
Performance Indicators | 35.8% |
Certifications & Awards | 2.5% |
Indicator Scoring
There are three models used for indicator scoring:
- One Section indicator - consisting of only Section 1 (Elements)
- Two Section indicator - consisting of both Section 1 (Elements) & 2 (Evidence)
- Not scored
Note that selection of the 'Yes/No' responses in relation to the indicator question, will no longer be scored in 2019
Section One (Elements)
Every scored indicator begins with this section which can receive a score between 0 and 1, determined by selections made in checkboxes and radio buttons, and answers provided in open text boxes. Based upon these inputs, scores are calculated using an aggregated points, Materiality-based or a diminishing increase in scoring methodology.

Aggregated points: For indicators where one or more answers can be selected, points are awarded cumulatively for each individual selected answer and then aggregated to calculate a final score for the indicator. In some cases, each checkbox answer may be equally weighted and in others, each checkbox answer may be assigned a higher or lower amount of points each, to reflect best practice responses. For many indicators, the final score is capped at a maximum, which means that it is not necessary to select all checkbox answers in order to receive full points.
Diminishing increase in scoring: Under this methodology, the number of additional points achieved for each additional option selected decreases as the number of provided data points increases. This means that the number of points achieved for the first data point will be higher than the number of additional points achieved for the second, which again will be higher than for the third, and so on.

Materiality-based Scoring
In 2018, GRESB introduced Materiality-based scoring for several Asset Assessment indicators. This means that all assets are assessed and scored based on the ESG issues that are most material to their circumstances. Participants are not expected to select all additional criteria to achieve the highest score.
If applicable, materiality guidance is addressed within the indicator level guidance notes. This only applies to specific Aspects, being i) Policy & Disclosure, ii) Risks & Opportunities, iii) Monitoring & EMS and iv) Performance Indicators.
If an indicator is a One Section indicator, the score calculated in this section will also be the indicator total score.
Section 2 (Evidence)
Some indicators include an evidence section to verify information provided in section 1 (Elements). In these cases, the score for the evidence section acts as a multiplier to the Section 1 score. Evidence can be optional or mandatory, and is scored as follows:
- Optional evidence receives a score of 0.3, 0.65 or 1. 0.3 points are given for providing no evidence or where the evidence is not-accepted, 0.65 points are given where the evidence is partially accepted and 1 point is given where the evidence is fully accepted.
- Mandatory evidence receives a score of 0, 0.5 or 1. 0 points are given for providing no evidence or where the evidence is not-accepted, 0.5 points are given where the evidence is partially accepted and 1 point is given where the evidence is accepted. The indicator will receive no points unless the hyperlink and/or uploaded document is considered valid (i.e. partially and/or fully accepted).
The total indicator score is then calculated as:
Indicator score = (Section 1 score) X (Section 2 score)
Overall, this Aspect corresponds to 35.8% of the GRESB Score. There are 11 indicators within the Performance Indicator section. Indicators PI1 and PI9-11 are not scored (for reporting purposes only). Indicators PI 2-8 are all scored indicators.
Materiality-based Scoring
Where the Performance Indicator issue is of ‘High relevance’, then the indicator will be weighted with a higher than standard weighting and where the issues is of ‘Low relevance’, then the indicator will receive a lower than standard weighting. When a materiality weighting of ‘No relevance’ is determined, the participant is not expected to report on this indicator as it will not be scored.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- Only certain metrics are scored as indicated by the asterisk (*) after the metric.
- In some cases an alternative metric is scored, as indicated by the double asterisk (**) after the metric.
- 60% of the indicator score is based on reporting of performance metrics.
- 40% of the indicator score is based on reporting of targets. This is split equally between 2018 targets and Long-term targets and is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Output
2018 Indicator
Can the entity report on measures of input, output and impact? (for reporting purposes only)
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Not scored
This indicator is not scored in 2019.
Health & Safety
2018 Indicator
Can the entity report on the health and safety performance of their employees?
Can the entity provide evidence of formal adoption of the employees health & safety performance targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on employees health & safety performance (for reporting purposes only)
Describe which facilities (from the RC3) are excluded from reporting on employees health & safety performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on employees health & safety performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, S
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Health and safety: employees' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance or Low relevance). Where the issue is of ‘High relevance’, the indicator will be weighted with a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting.
Employee health and safety is considered to be relevnat for all entities, and therefore is always applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Reportable injuries, Lost Time Injury Frequency Rate and Total Recordable Injury Frequency Rate metrics are scored, as indicated by the asterisk (*) after the metric.
- 60% of the indicator score will be based on reporting of performance in the table (for the scored metrics).
- 40% of the indicator score will be based on reporting of targets (for the scored metrics). This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Can the entity report on the health and safety performance of their contractors?
Can the entity provide evidence of formal adoption of the contractors health & safety performance targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on contractors health & safety performance (for reporting purposes only)
Describe which facilities (from the RC3) are excluded from reporting on contractors health & safety performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on contractors health & safety performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, S
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Health and safety: contractors' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance or No relevance). Where the issue is of ‘High relevance’, the indicator will be weighted with a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting. Where the issue is of 'No relevance', it will not be considered in scoring.
For some Participants, this indicator has a materiality weighting of 'No relevance' therefore it is considered to be Not applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Reportable injuries, Lost Time Injury Frequency Rate and Total Recordable Injury Frequency Rate metrics are scored, as indicated by the asterisk (*) after the metric.
- 60% of the indicator score will be based on reporting of performance in the table (for the scored metrics).
- 40% of the indicator score will be based on reporting of targets (for the scored metrics). This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Can the entity report on the health and safety performance of their customers?
Provide information on the boundaries applicable to the entity’s reporting on customers health & safety performance
Describe which facilities (from the RC3) are excluded from reporting on customers health & safety performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on customers health & safety performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, S
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Health and safety: customers' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (Low relevance or No relevance). Where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting and where the issue is of 'No relevance', it will not be considered in scoring.
For some Participants, this indicator has a materiality weighting of 'No relevance', therefore it is considered to be Not Applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Reportable injuries metric is scored, as indicated by the asterisk (*) after the metric.
- The indicator score will be based on reporting of performance only (i.e. not targets) (for the scored metrics).
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Can the entity report on the health and safety performance of their community?
Provide information on the boundaries applicable to the entity’s reporting on community health & safety performance
Describe which facilities (from the RC3) are excluded from reporting on community health & safety performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on community health & safety performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, S
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Health and safety: community' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (Low relevance or of No relevance). Where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting and where the issue is of 'No relevance', it will not be considered in scoring.
For some Participants, this indicator has a materiality weighting of 'No relevance', therefore it is considered to be Not applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Reportable injuries metric is scored, as indicated by the asterisk (*) after the metric.
- The indicator score will be based on reporting of performance only (i.e. not targets) (for the scored metrics).
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Energy & Emissions
2018 Indicator
Can the entity report on energy performance?
Can the entity provide evidence of formal adoption of the energy performance targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on energy performance
Describe which facilities (from the RC3) are excluded from reporting on energy performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on energy performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, E
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Energy' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance or Medium relevance). Where the issue is of ‘High relevance’, the indicator will receive a higher than standard weighting and where the issue is of ‘Medium relevance', the indicator will receive a medium weighting.
Energy is considered to be relevant for all entities, and therefore this indicator is applicable to all participants.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- 60% of the indicator score will be based on reporting of performance in the tables (for the scored metrics).
- 40% of the indicator score will be based on reporting of target (for the scored metrics). This is split equally between 2018 targets and Long-Term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- For particants whose primary sector is Energy Generation, only the Total energy exported metric is scored as indicated by the double asterisk (**) after the metric.
- For all other sectors, Total energy consumed is scored, as indicated by the asterisk (*) after the metric.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Can the entity report on greenhouse gas emissions?
Can the entity provide evidence of formal adoption of the greenhouse gas emissions performance targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on greenhouse gas emissions performance
Describe which facilities (from the RC3) are excluded from reporting on greenhouse gas emissions (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on greenhouse gas emissions (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, E
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Greenhouse gas emissions' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance or Low relevance). Where the issue is of ‘High relevance’, the indicator will be receive a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting.
Greenhouse gas emissions' is considered to be relevant for all entities, and therefore this indicator is applicable to all participants.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all sectors except Renewable Energy Generation, only the Net GHG emissions metric is scored as indicated by the asterisk (*) after the metric.
- For Renewable Energy Generation sectors only, Emissions avoided only is scored instead of Net GHG emissions, as indicated by the double asterisk (**) after the metric.
- 60% of the indicator score will be based on reporting of performance in the table (for the scored metrics).
- 40% of the indicator score will be based on reporting of targets (for the scored metrics). This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Can the entity report on generated air pollutant emissions?
Can the entity provide evidence of formal adoption of the air pollutant targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on air pollutant emissions performance
Describe which facilities (from the RC3) are excluded from reporting on air pollutant emissions (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on air pollutant emissions (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, E
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Air pollutants' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance, Low relevance or No relevance). Where the issue is of ‘High relevance’, the indicator will receive a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting.
For certain sectors, this indicator has a materiality weighting of 'No relevance' therefore it is considered to be Not applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all sectors, only Non-compliance is scored as indicated by the asterisk (*) after the metric.
- 60% of the indicator score will be based on reporting of performance in the table (for the scored metrics).
- 40% of the indicator score will be based on reporting of targets (for the scored metrics). This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Water & Waste
2018 Indicator
Can the entity report on water use/withdrawal performance?
Can the entity provide evidence of formal adoption of the water use/withdrawal targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on water use/withdrawal performance
Describe which facilities (from the RC3) are excluded from reporting on water use/withdrawal performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on water use/withdrawal performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, E
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Water use/withdrawal' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance, Low relevance or No relevance). Where the issue is of ‘High relevance’, the indicator will receive a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting.
For some Participants, this 'water use/withdrawal' issue has a materiality weighting of 'No relevance', therefore this indicator is considerd to be Not applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Total withdrawals metrics is scored as indicated by the asterisk (*) after the metric.
- 60% of the indicator score will be based on reporting of performance in the table (for the scored metrics).
- 40% of the indicator score will be based on reporting of targets (for the scored metrics). This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Can the entity report on water discharge/pollution performance?
Can the entity provide evidence of formal adoption of the water discharge/pollution targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on water discharge/pollution performance
Describe which facilities (from the RC3) are excluded from reporting on water discharge/pollution performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on water discharge/pollution performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, E
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Water discharge/pollution' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance, Low relevance or No relevance). Where the issue is of ‘High relevance’, the indicator will receive a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting.
For some Participants, this 'water discharge/pollution' issue has a materiality weighting of 'No relevance', and therefore it is considered to be Not applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Total sensitive discharge and Recycled metrics are scored as indicated by the asterisk (*) after the metric.
- 60% of the indicator score will be based on reporting of performance in the table.
- 40% of the indicator score will be based on reporting of targets. This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Can the entity report on waste generation and disposal?
Can the entity provide evidence of formal adoption of the waste generation and disposal targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on waste generation and disposal performance
Describe which facilities (from the RC3) are excluded from reporting on waste generation and disposal performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on waste generation and disposal performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, E
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Waste' issue. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance or Low relevance). Where the issue is of ‘High relevance’, the indicator will receive a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting.
Waste is considered to be relevant to all entities, and therefore this indicator is relevant to all participants.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Diverted from landfill metric is scored as indicated by the asterisk (*) after the metric.
- 60% of the indicator score will be based on reporting of performance in the tables (for the scored metrics).
- 40% of the indicator score will be based on reporting of targets (for the scored metrics). This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Biodiversity & Habitat
2018 Indicator
Can the entity report on biodiversity and habitat?
Can the entity provide evidence of formal adoption of the biodiversity and habitat targets (as reported in the table above)
Note: Evidence is mandatory to receive points for targets
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
9⁄50
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Provide information on the boundaries applicable to the entity’s reporting on biodiversity & habitat performance
Describe which facilities (from the RC3) are excluded from reporting on biodiversity & habitat performance (max 250 words)
________________________
Activities, Sources and Scope
Describe what activities, sources and scope are included and/or excluded from reporting on biodiversity & habitat performance (max 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Determined by materiality
,
IM, E
Scoring
Materiality:The materiality weighting for this PI is determined by the materiality level of the 'Biodiversity and habitat issue'. Completion of the GRESB Materiality Assessment in MA2 determines which materiality weighting applies (High relevance, Medium relevance or Not relevance). Where the issue is of ‘High relevance’, the indicator will receive a higher than standard weighting and where the issue is of ‘Low relevance’, the indicator will receive a lower than standard weighting.
For some Participants, this indicator has a materiality weighting of 'No relevance', and therefore it is considered to be Not applicable.
Metric Scoring: Scoring is based on transparency of reporting of performance and targets. Points are awarded based on the following:
- For all participants, only the Net habitat improved metric is scored as indicated by the asterisk (*) after the metric.
- 60% of the indicator score will be based on reporting of performance in the table (for the scored metrics).
- 40% of the indicator score will be based on reporting of targets (for the scored metrics). This is split equally between 2018 targets and Long-term targets. For 2019, scoring is based on whether a target was set and not whether the target was achieved.
- Target points will only be awarded if evidence is uploaded and accepted during validation.
Reporting of baselines and boundaries is not scored and is for reporting purposes only.
Evidence: The evidence is manually validated and assigned a multiplier, according to the table below. The evidence must support the validation requirements.
If any requirements are not met, the evidence may be partially accepted or not accepted depending on the level of alignment with the requirements.
Validation status |
Score |
Accepted |
2/2 |
Partially accepted |
1/2 |
Not accepted/not provided |
0 |
Customer Satisfaction
2018 Indicator
Has the entity undertaken customer satisfaction surveys during the last three years?
The survey is undertaken (multiple answers possible)
Percentage of customers covered: ____________%
Survey response rate: ____________%
By an independent third party
Percentage of customers covered: ____________%
Survey response rate: ____________%
Can the entity provide evidence as an UPLOAD or URL?
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Does the survey include quantitative metrics?
Metrics include (multiple answers possible)
Overall satisfaction score
Satisfaction with communication
Satisfaction with responsiveness
Satisfaction as a customer
Satisfaction with asset management
Understanding customer needs
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Not scored
This indicator is not scored in 2019.
Does the entity have a program in place to improve customer satisfaction based on the outcomes of the survey referred to in PI9.0?
Select all applicable options
Development of an asset-specific action plan
Feedback sessions with asset managers / operators
Feedback sessions with individual customers
Describe the customer satisfaction improvement program (maximum 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Not scored
This indicator is not scored in 2019.
Employee Satisfaction
2018 Indicator
Has the entity undertaken an employee satisfaction survey during the last three years?
The survey is undertaken:
Percentage of employees covered: ____________%
Survey response rate: ____________%
By an independent third party
Percentage of employees covered: ____________%
Survey response rate: ____________%
Can the entity provide evidence as an UPLOAD or URL?
Upload or URL____________
Indicate where in the evidence the relevant information can be found____
Does the survey includes quantitative metrics
Overall satisfaction score
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Not scored
This indicator is not scored in 2019.
Does the entity have a program in place to improve its employee satisfaction based on the outcomes of the survey referred to in PI10.0?
Select all applicable options:
Development of action plan
Feedback sessions with Senior Management Team
Feedback sessions with separate teams/departments
Describe the employee satisfaction improvement program (maximum 250 words)
________________________
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Not scored
This indicator is not scored in 2019.
Gender & Diversity
2018 Indicator
Does the entity report on Gender and Diversity?
Diversity of governance and management (i.e. C-suite, Board of Directors, Management Committees)
Select all diversity metrics (multiple answers possible)
Percentage of individuals within the organization’s governance bodies in each of the following diversity categories:
Select all diversity metrics (multiple answers possible)
Percentage of employees that are:
Under 30 years old: ____________%
Between 30 and 50 years old: ____________%
Over 50 years old: ____________%
Percentage of employees in each of the following diversity categories:
Provide additional context for the answer provided (not validated, for reporting purposes only)
________________________
Not scored
This indicator is not scored in 2019.